About

A powerhouse of growth and impact

Rational named “Fastest-Growing Private Company” for seven consecutive years.

Woman-founded and woman-led since 2009, Rational is a powerhouse of growth and impact. We harness our team's inventiveness and industriousness to transform customer experience and drive business value for clients. We are passionate about partnering with our clients to transform customer experience and drive business value. Rational’s executive team has formed a collective of 330+ talented employees, three global offices, and 24/7 capacity to deliver on our mission of doing truly innovative CX work.

Meet the Leadership Team

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Kahly Berg

Chief Executive Officer

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Michael Johnson

Chief Financial Officer

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Ian Clausen

VP, Technology Strategy and Solutions

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Kristy Snowden

Senior Vice President, Operations

Katy Scheck

Senior Director, Marketing Practice

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Karyn Furstman

VP, Head of CX Strategy & Solutions

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Basil Shadid

Senior Director, Content Strategy and Studio

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Annie McKillop

Director, Retail and Experiential Solutions

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Jillian Hoo

Customer Life Cycle Practice Director

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Nickolett Hocking

Head of People and Culture

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Julius Sinkevicius

Chief Operating Officer

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Kyle Gode

VP, Business Development and Alliances

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1201 3rd Ave., Ste. 5200, Seattle, WA 98101
10900 NE 8th St., Bellevue, WA 98004
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