About
A powerhouse of growth and impact
Rational named “Fastest-Growing Private Company” for seven consecutive years.
Woman-founded and woman-led since 2009, Rational is a powerhouse of growth and impact. We harness our team's inventiveness and industriousness to transform customer experience and drive business value for clients. We are passionate about partnering with our clients to transform customer experience and drive business value. Rational’s executive team has formed a collective of 330+ talented employees, three global offices, and 24/7 capacity to deliver on our mission of doing truly innovative CX work.
Meet the Leadership Team
Kahly Berg
Chief Executive Officer
Michael Johnson
Chief Financial Officer
Ian Clausen
VP, Technology Strategy and Solutions
Kristy Snowden
Senior Vice President, Operations
Katy Scheck
Senior Director, Marketing Practice
Karyn Furstman
VP, Head of CX Strategy & Solutions
Basil Shadid
Senior Director, Content Strategy and Studio
Annie McKillop
Director, Retail and Experiential Solutions
Jillian Hoo
Customer Life Cycle Practice Director
Nickolett Hocking
Head of People and Culture
Julius Sinkevicius
Chief Operating Officer
Kyle Gode
VP, Business Development and Alliances